• When every you need to give your inputs to a posted ticket or you need to change the status of the ticket you can user post reply. You can find post reply in ticket details page. To post reply follow these steps :

• Login to the application

• Locate ticket which you want to reply for

• Go to ticket details page of that ticket by clicking on that ticket.

• Click on application will open a pop up page for posting reply.

Ticket As. :

Here you can define the kind of ticket you want to raise like (Bug/Optimization/Change/Query).

Type :

Define the type of ticket here like Functional/Documentation/Usability etc.

Status :

You can change the status from here for this ticket.

Fixed Version :

Developer will set the fixed version here to make sure that actions will be taken to fix this ticket in selected fixed version.

Root Cause :

Developers set root cause of the ticket which they have solved.

Due On :

This show the due date of ticket means the date on which the ticket is planed to get solved.

Comments :

You can add the narration of your ticket here. Describe your remarks here for which you are raising the ticket.

Attachment :

Add screen shots, videos of the issues which you face in your application.